Fwd: Non rdressal of grievances on filmsy grounds and grievance registration number is not made available to the complainant in online filed grievances most of gievances filed by me still awaits disposal since one year.

---------- Forwarded message ----------
From: Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Date: Sun, 11 Mar 2012 19:05:20 +0530
Subject: Fwd: Non rdressal of grievances on filmsy grounds and
grievance registration number is not made available to the complainant
in online filed grievances most of gievances filed by me still awaits
disposal since one year.
To: dircoop-ca@nic.in

---------- Forwarded message ----------
From: Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Date: Sun, 11 Mar 2012 18:59:26 +0530
Subject: Non rdressal of grievances on filmsy grounds and grievance
registration number is not made available to the complainant in online
filed grievances most of gievances filed by me still awaits disposal
since one year.
To: acph-rb@rb.nic.in, pmosb@pmo.nic.in, ddpg2-arpg@nic.in, secypg@nic.in

Hon'ble Sir. With due respect I want to draw kind attention of Hon'ble
Sir towards following points as follows. 1-It is
submitted before the Hon'ble Sir that your applicant filed a grievance
for redressal, grievance registration no. is DOCAF/E/2011/01151
Complainant-Yogi M. P. Singh Date of receipt-22.12.2011 received by
department of consumer affairs, Officer's name-Dr A.K. Mishra who is
director of C.G.R.C. whose contact address is Room No. 712 A, jam
nagar house, new delhi 110001 contact no. 23385723 e-mail
is-dircoop-ca@nic.in current status-case is closed.
2-It is submitted before the Hon'ble Sir that case has been
closed on sole basis that matter is concerned with m/o petrolium and
natural gas. Hon'ble director did not think it proper to forward the
matter matter to the ministery concerned. This is not a characteristic
of good governance. 3-It is submitted before the
Hon'ble Sir that on the day of holi your applicant filed on line
grievance in the night between 11 to 1 "o"clock but grievance
registration number still awaited. 4-It is submitted before the
Hon'ble Sir that last time refill order delivery date was on 10.2.2012
and your applican got booked refill order on 2.3.2012 just after 21
days from the date of delivery as the norm set by the department, then
why gas agency did not deliver the gas cylinder still.
5-It is submitted before the Hon'ble Sir that customer no. A.G.S. 8769
SV No. 2916673, No. of cylinders. 2, customer's name- Keshave Pratap
Singh (Applicant's younger brother), Surekapuram, Bathua
,Mirzapur(U.P.) 6-It is submitted before the Hon'ble Sir
that agency had to supply two cylinders in one month but at present
providing one cylinder in 1month and 10 days and reason told by them
is scarcity of gas. 7-It is submitted before the Hon'ble
Sir that when there is shortage of gas then how gas cylinders are
available at black rates in the open market and who accountable for
this blackmarketing of gas cylinders? 8-It is
submitted before the Hon'ble Sir that whether gas consumers can not
get redressal of their grievances in department of consumer affairs.
Whether rights of such consumers are safeguarded by m/o petrolium and
natural gas. This is humble request of your
applicant to you Hon'ble Sir to pass an appropriate order so that
individuals taken law under teeth may not dare to commit same offence
again. For this your applicant shall ever pray you Hon'ble Sir.
Yours sincerely. Yogi M. P. Singh Moh- Surekapuram, Jabalpur Road,
Dist-Mirzapur(U.P.)