| Angelle Albright had every reason in the world to say “why me.” Angelle was just 38 years old going through her second round of chemo treatment for the most aggressive form of breast cancer when she had to evacuate her New Orleans home during hurricane Katrina. While cancer was wreaking havoc on her life, the […] | 
| Remote teams are changing how we lead. Here are 3 competencies to help you adapt your leadership style to lead your remote team more effectively. [embedded content] Leading remotely makes the complex role of leading even more complex. It takes new skills to get better results. @KevinEikenberry (Tweet It) For more resources on leading remotely […] |
|  Project Leadership eBook Lessons from 40 PPM Experts on Making the Transition from Project Management to Project Leadership |
| Several years ago I sat in a room full of volunteers that were being trained to go into schools and work with children that were at risk of dropping out. One of our exercises was a simulation that was designed to help us better understand the day-to-day realities for their families. We were divided up […] |
| Have you ever stopped to wonder if you’re truly doing the right things to help your business succeed? Or if there’s another person you can delegate to who would be a better person to complete the task? I know I have, and it’s something I really struggled with. That is, until I discovered one very […] |
| Gen-X, Gen-Y, Millennials As Customers. Do The Stereotypes Apply? Human beings have a built-in process that pushes us to categorize both people and things into categories. That innate tendency helps us reduce the amount of information our brains have to process, and makes it possible for us to, let’s say, distinguish a cat from a […] |
| This morning none of us wanted to get out of bed to start the day. There was a chill in the air and the covers were cozy. Still, the kids had to get to school, I had to get working and we all had to get moving. We stayed quiet, lazily resting, until the very […] |
| Today I’m happy and privileged to host a blog post by Bob Thompson, author ofHooked on Customers. In 2007, Sprint’s customer satisfaction rating was 61, worst in the wireless telecom industry by a wide margin. Fast forward five years and CEO Dan Hesse had accomplished an amazing turnaround. Sprint’s ACSI score climbed ten points to an […] |
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