 | HR Newsletter Bringing you the LATEST information from industry experts | | | New Resources | | | Employee Engagement Friday Factoid #18: A Big Heaping of Engagement by David Zinger | | A big serving of employee engagement DecisionWise quantified the impact on customer or guest perceptions. Over a one-year period, restaurants ranking in the top 10 percent of locations for levels of employee engagement experienced nearly a 300 percent increase in guest satisfaction ratings. Conversely, locations with employee engagement scores in the bottom 10 percent or [...] |
| What’s Good About Bad Bosses? by Dan Erwin | | One of the ironies of work relationships is that we tend to gain more in-depth lessons from bad bosses than good ones. The endless list of bad bosses includes the following: assholes, control freaks, time wasters, poor communicators and etc. At one time or other nearly all of us have to deal with a bad [...] |
| How Employers Can Participate in National Mentor Month by Steve Bruce | | January 2013 is National Mentoring Month, which is the perfect time for employers that may be interested in establishing an external mentoring program to learn about how they can get started and enjoy the benefits of providing employee-mentors while helping their local community. In this video, BLR interviews an expert on internal and external business mentoring: [...] |
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